HR Tech | Lessons learned from Post Office's Software Deployment Disaster

HR leaders who are outsourcing their workforce management should be taking urgent note of the implications of the Horizon IT scandal, says Crown Workforce Management’s Technology Director Harish Rao, who is calling for businesses to review the delegation of control of their data with service providers.

On the face of it, the Horizon IT scandal will rightly be remembered as one of the worst miscarriages of justice in British history, but lurking underneath the life-changing damage is a warning sign for every business that has vast and complex software deployments.