What does being ‘engaged’ mean anyway? Matrimonial promises aside, the word – or more its noun derivative ‘engagement’ – appears everywhere these days. And in so many different contexts that the potential for confusion abounds. So, let’s focus on this question first before we get into the ‘how to’.
Employee engagement is the emotional commitment an employee has to the organisation and its goals. Author Kevin Cruse writes: “Engaged employees actually care about their work. They aren’t doing it because they have to, or just for the paycheck, or even just to get a promotion.” 1
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