Human Relationships: Artificial Intelligence

Artificial intelligence, or AI, is an area of computer science that sees intelligent machines behaving and reacting as humans do.

Computers with artificial intelligence perform cognitive functions, such as learning, planning, problem-solving, and speech recognition. Whilst there is a science-fiction fuelled misconception of the world being over-run by human-like robotic beings, the reality of AI is far removed from this Hollywood-created fantasy.

Everyday examples of AI include Siri, Amazon Echo, and Google Dot – even video games, online banking fraud detection, and purchases prediction from online retailers: the landscape of the everyday is populated with instances of AI.

As the technology industry grows and develops, the use of AI within the world of business is also increasing; within the health care, retail, manufacturing and sports industries, we have already seen this. There is no doubt that technology is at the heart of many industries – but it is limited, as technology can only do what we tell it to do. Likewise, the limitation of AI is that it learns from data – therefore any inaccuracies or limitations within the data input into the machine affects the accuracy of the results.