What Makes Operational Coaching So Powerful?

Notion’s STAR^® model is the first ‘Operational Coaching’ model designed solely to help Managers to develop coaching as a habitual behaviour by adopting an ‘Enquiry-Led Approach™’.

This calls upon the Manager to resist the urge to tell others what to do – not just once or twice – but in their everyday interactions.  And the results are powerful.

But what makes Operational Coaching so powerful?

Quite simply, ‘Operational Coaching’ flips the focus of the coaching relationship on its head.  Most coaching models focus on the Coachee rather than on helping Managers to embrace new behaviours themselves. And unlike most coaching exchanges, Operational Coaching happens ‘on the fly’, typically consisting of unstructured conversations that focus on the matter at hand.