From the jaws of defeat: How to restore credibility in leadership

They were just five small words, but they resounded around the world - and nearly crippled one of the world’s biggest companies.

The Deepwater Horizon catastrophe was the biggest marine oil spill in history, devastating the Gulf of Mexico and resulting in the death of 11 workers. In an unguarded moment, BP’s CEO Tony Hayward commented on the company’s clean-up efforts with the infamous words: “I’d like my life back.”