'You win. I win. We win'. Your Guide to Managing and Resolving Workplace Conflict

Conflict is an inevitable part of our business and professional lives. Disagreements, divergent views, full and frank discussions – all these things can if handled with sensitivity and skill, create positive outcomes. Handled badly and the results can be damaging, destructive and dangerous.

At FTI Consulting, we have developed a series of models and approaches that provide practical, pragmatic help with managing and resolving conflicts in the workplace.

A five-step process to resolving conflict

5 principles that should guide and inform your approach to handling difficult conversations and sensitive issues