Are you getting the on-boarding process right?

What is on-boarding?

On-boarding is the process which begins from the moment a candidate accepts a role, through to when they are fully operational.

Why does it matter?

The most critical period in recruitment starts from the moment you make the job offer. From a business perspective it can take several weeks for compliance to complete formal contracts and get them sent out, however this is a very risky period in terms of holding the applicants interest. The successful candidate may be counter offered by their current employer or a competitor who makes them feel more valued if you don’t stay in contact with them. In turn, they may just get cold feet about such a big life change, after all, we spend a lot of time in work.