Are your KPI's working?

It stands to reason that most businesses set their employees KPI’s and depend on these for measuring input and output. Whether businesses feel their KPI’s are an efficient way of doing this or just a necessary evil is an entirely other question.  Too often KPI’s are reported on as impersonal objectives tasked to an individual without consideration of how useful they are to the role and how much they enhance the individuals’ performance. To avoid empty targets, we suggest the following method to improve the KPI process.

Making business goals personal

At Resource Management, we don’t set ‘formal’ KPI’s. Instead, we set personal objectives following individual reviews which are based on the overall goals of the business. This methodology is based on the belief that all people perform better when their objectives tap into their individual motivations and personality traits. The problem with KPI’s is that whilst it is essential for targets to be met, it relies on everyone being mutually motivated by the system of data-based targets.

Depending on the sector your business operates in, a competitive working environment could be your most successful method of achieving results. What we have found, is that a supportive team-work culture stems from employees feeling that they are appreciated individually for the work that they do and aren’t in competition with each other to faster hit targets.