Xref Introduces Sentiment Ratings to Automated Reference Checking

The Xref business was born of the desire to offer organisations a higher volume of more valuable insights during the reference checking process - and its success to date has been attributable to the flexibility of its architecture, which allows it to constantly evolve and adapt to meet clients’ needs.

In a reflection of this, the company recently introduced the Xref Sentiment Engine which, after a year spent teaching a machine how to read text, will provide employers with a breakdown of the reference responses they receive - rating the percentage of the feedback deemed positive, negative and neutral. This allows Xref to add greater value to the text analysis it offers, with an even smarter, more insightful method of examining reference responses.

For more detail on the Sentiment Engine and how it could improve your reference checking process, contact the Xref team at https://xref.com/en/uk/ or call us at +44 203 510 0433