Change Management - Keep Your Options Open

Planning ahead is all well and good, but when it comes to change management - particularly when change is large in scale and scope – flexibility is key, advises Professor of Organisational Performance at Warwick Business School and expert in the field, Dr Pietro Micheli.

Speaking in the fourth of Crown Workforce Management Systems’ ‘Talking Heads’ vlog series – a sequence on short videos designed to accompany Crown’s downloadable Roadmap to Change Management Guide – Pietro highlights the need for organisations to consider the many diverse options available to them when embarking upon a programme of change.

Says Pietro: “We often think of change as something that is quite linear – something we can plan, with a clear set of deadlines. But very often it doesn’t work out that way.” This is especially the case, he believes, when change is sizeable and extends over a period of several years.

During the film, Pietro suggests that organisations should keep their options open and consider alternative routes such as collaboration with other partners and the adoption of new technologies; software that could help facilitate the change process.