Driving change: A roadmap to change management

Crown Workforce Management Systems has produced a free downloadable white paper on key milestones to assist change management.

The paper, authored by Dr Pietro Micheli, Associate Professor of Organisational Performance, at Warwick Business School, highlights the journey leaders should take when initiating a step change to their organisations.

Dr Micheli highlights four areas which are essential to a change management programme: assessing resources and processes, understanding the perspective of staff, engaging people and taking them on the journey and awareness that change is not a linear process.

Said Dr Micheli: “Most organisations are in the process of change: it may come about not as part of a wide-scale ‘transformation,’ but something more inherent - part of organisational life, as business environments, customers’ needs, regulations and organisational capabilities develop and evolve. What does not really change is our desire to find a sequence of steps that, almost inevitably, will lead to our desired future state.”