Culture | How To Solve The Employee Experience Crisis

How much thought have you given to your organisation’s employee experience of late? When was the last time you put yourselves into the shoes of your people and considered what their day-to-day experience of work is like?

Prior to the pandemic, when on-site and office work was at its peak, it was much easier to keep a finger on the pulse of the employee experience. Leadership and people teams could get a read on how employees were feeling, along with the level of collaboration and communication taking place. As a lot of companies continue to allow their staff to work from home at least partially, how can we remain in touch with how they feel and what their experiences are working in remote and hybrid environments?

The Great Resignation is a clear example of what happens when we fail to look at the employee experience from all angles. Employees looking for a new job from 2020 onwards wanted a better work-life balance, more recognition and appreciation, and better communication from their employers. And they were proactive about going out and getting it, creating a challenging environment for a lot of businesses.

Symptoms Of The Employee Experience Crisis

The first step to addressing the employee experience crisis is to understand the symptoms of it. While many employees actively want to continue working remotely in some capacity, without the right support in place they can find themselves struggling to remain engaged, motivated and productive.