Agility | How do you measure organisational change?

By Simon Daly, Experience Strategist, Qualtrics

Recently the volume, speed and complexity of organisational change has increased dramatically. Getting it right can be a make-or-break affair, and using the right measurement approach is vital if you want to be truly agile and stay on course.

You can’t deliver organisational change without people

Succeeding at change is a high-speed juggling act that every organisation has to master in order to thrive. Being able to navigate the unexpected is a critical skill, and managing the people aspect of change is at the heart of it.

In addition to the technical, procedural and financial aspects of change, it’s crucial that employees are able to embrace and adopt new ways of working as quickly as possible. In order to achieve the required level of agility as a business, you need to empower employees to be adaptable and nimble at an individual level.