Group each part of the process by the different stages e.g. multiple application stages / review, reject, proceed so that you are easily able to report by each.
Consider any restrictions that might be required to move candidates to the next stage.
Step 3 - Notifications
Consider different notifications based on the role the candidate is applying for and possibly how they applied. For example, you may wish for internal candidates to receive specific content at certain stages, while candidates submitted via referrals or even vendors can receive tailored content towards the source.
Whether a candidate is successful or not, they will expect to be kept informed. Silence is not good and often prompts a candidate to follow up their application or take themselves out of the process, accepting a position elsewhere with another employer. Whilst feedback to unsuccessful candidates is recommended and best practice, it is not always possible but this shouldn’t stop you sending a direct message to unsuccessful candidates.
Give some thought to the candidate communication that clearly and promptly advises candidates of their application status. For example, thanking them for their application, pointing them to your careers website for future opportunities or signing up to job alerts. Whilst automation is great, any email notifications that are used need to have in mind that we are dealing with real people who might not be right for a role today but could well be next year’s greatest hire.
Small adjustments can make a big difference
Whether you think you already have a perfect recruitment workflow or are looking to make minor changes – have the candidate in mind at all times. Today’s sought-after applicants have a high expectation of prospective employers and are unlikely to hang around if they encounter delays.
Use your ATS and E-Recruitment platform to improve the candidate experience, shorten the application process and optimise your hiring workflow. The more flexible your recruitment workflow for each stakeholder, the better the experience.
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