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At least 40% of businesses have harnessed artificial intelligence within their organisation. Usage is rapidly increasing. So, when applied to HR issues, are we at a momentous crossroads or jumping off a cliff?
Thirty years ago, we consulted our 20 volumes of the Encyclopaedia Britannica which offered 500,000 topics in 40 million words. We took AA roadmaps on holiday and consulted an A to Z to navigate larger towns. It’s fewer than 40 years since mobile phones emerged, not too dissimilar in form and function to a house brick.
Three decades later, we’ve morphed through the internet. Satellite navigation guides our cars. Our personal assistants, Siri and Alexa, answer our questions. Google provides instant responses to everything. And now we’re at another exciting crossroads: the new kid on the block is ChatGPT. A fantastic, free, machine learning tool with plenty of Human Resources applications. It can write your adverts, job descriptions, produce reports, devise punchy slogans – even prepare dismissal letters.
It ‘scrapes’ 300 billion words to provide you with just what you want. And it’s presented in seductively attractive, grammatically competent language. By the way, it’ll also plan your holiday, suggest advantages and disadvantages of different cars, offer concerts and festivals to your musical taste or provide the menu for tonight’s dinner. What’s not to like?
