Artificial Intelligence | ChatGPT: your new HR assistant, or a liability?

At least 40% of businesses have harnessed artificial intelligence within their organisation. Usage is rapidly increasing. So, when applied to HR issues, are we at a momentous crossroads or jumping off a cliff?

Thirty years ago, we consulted our 20 volumes of the Encyclopaedia Britannica which offered 500,000 topics in 40 million words. We took AA roadmaps on holiday and consulted an A to Z to navigate larger towns. It’s fewer than 40 years since mobile phones emerged, not too dissimilar in form and function to a house brick.