Connection | The rise of social onboarding

What is social onboarding? Putting the individual needs of the new starter, and the quality of their experience, at the heart of the onboarding process.

Above all, it’s about connections. It seeks to ensure that every new joiner connects on a human level; with their manager, their colleagues, and the culture and purpose of the organisation they are joining. It should begin from the moment a candidate accepts the offer of a job. (Or, as we shall see in the case of NatWest Group, even before this.)