Employee Experience | Why Family Support Is the Missing Link in Productivity, Retention, and Wellbeing - and the Data to Prove It

In today’s evolving workplace, supporting working parents and carers is no longer a perk - it’s a strategic necessity. 

That’s why each year Bright Horizons, a leading provider of employer-sponsored care, workplace nurseries, and family support services, goes straight to the source – its own clients’ employees - to reveal what today’s working parents and carers truly need from their employers.

Based on feedback from almost 2,000 employees across nearly 200 client organisations, the Work+Family Snapshot 2025 collates these frontline perspectives and delivers a clear line of sight on what working families need most, how they’re using existing supports, what’s changing in their expectations, and ROI for family friendly initiatives.

Who Should Read It?

HR Directors, Benefits Specialists, Reward Strategists, and People and Culture Champions at organisations of any size, especially those looking to make the case for investment in family support.