Trends | Predictions for 2021 in the world of payments and rewards

Chris Ford, Senior Director at Blackhawk Network, looks back on the predictions he made for 2020, and casts new thoughts on what 2021 will bring.

“In December 2019, I wrote a blog outlining my 2020 predictions for how upcoming trends within the industry and the wider world would impact our approach at Blackhawk Network. Little did I know at the time quite how far these six focus points would develop, and the cause from which they’d exponentially grow!