Depending on how sophisticated your chatbot is – if you choose an assistant that has AI-enabled conversational capabilities built in, for example – you can rely on it to handle even more complex requests. It can direct employees to download HR forms, help new hires get up to speed, and even make and cancel appointments.
Think of these technologies as an enabler: giving your people more time to do the strategic HR and ER work that AI will never be able to take over. Interviewing, mentoring, reaching out to talent personally – the things that really require a human touch.
Keeping the ‘human’ in Human Resources
The future of HR is – and always will be – people.
What you need to do is focus on their requirements, what would make their working lives easier, and improve the experience for your employees in turn.
Once of the most important things to remember is that you don’t have to adopt new technologies if they don’t suit your team or your business. Though the ever-widening window into the unique culture of Silicon Valley’s startup businesses is changing the way many view HR, no one understands your business quite like you do. And that means it’s vital to choose the tech that will enable your HR function to work as effectively as possible.
To learn more about the future of HR, and how technology is likely to influence it, explore our infographic now and, if you have any questions about the impact of this shift on your own department, don’t hesitate to get in touch with our friendly experts.