This telling comment was at the heart of a recent case I had, when an individual was required to attend for an interview regarding her absences which had triggered the Bradford Scale.
At this time she was undergoing intensive treatment for breast cancer, yet was still to account for her absences. Her condition was known but seemed to be irrelevant to the need of the 'analytics'.
We can all produce reasons why her manager did not intervene and why HR did not know, but the bottom line is this really happened!!!!!
People, not data, are at the heart of an organisation and although no one expects the heart to rule the head, humanity and rigorous clarity of what the data means, needs to be present when making decisions as described above.
Sadly, I am aware that this is not the first time this has happened in organisations across our country, so I plead with HR practitioners to ask relevant questions to the appropriate people, before issuing such requests, and ask managers to ensure HR are aware of specific situations, so they can all assess requirements with sensitivity.