Once they’ve analysed the work, they then have to make a decision about what to do next. This is where the decision tree below is useful. It helps the leader to make sure they are continuing to focus on getting results through others and thinking more strategically, rather than piling more and more work on themselves.
3. How do they choose the right person to delegate to?
As a new leader, it can be difficult to feel confident delegating. Some people tell us they’re uncomfortable giving other people what they see as ‘their’ work, whilst others find it hard to let go of controlling the outcome. A key part of delegation is making sure that you choose the right person for the right task.
We recommend considering the following:
What technical and interpersonal skills are required?
Has anyone got similar experience?
Do they have sufficient knowledge of the organisation?
Do they have the required degree of self-confidence to carry out the tasks?
Who has enough time to take this on?
4. How do they support their team’s engagement?
High engagement results from a deep sense of ownership for the organisation and strong feelings of involvement, commitment, and absorption in one’s work. It’s critical to take the time to understand what drives the engagement of every individual in a team. Accomplishment? Recognition? Enjoyment? Belonging? Advancement? All are important, but how much they matter will vary hugely between different individuals.
Support your front-line leaders today
As part of our mission to empower all leaders to lead in all situations, we have made course materials dedicated to First-Line Leadership Essentials available for free on our open-source platform, Universal Access.
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