Workforce efficiency | 5 performance management tips for a cross-generational workforce

With the state pension age likely to rise again and over-50s being encouraged back into work, multi-generational workforces are becoming increasingly common.

Need advice on effectively managing an age-diverse team? Read on to find out how your Gen-Zs and Baby Boomers – and everyone in between - can thrive alongside each other.

1.Use tech to your advantage

One way to enhance performance across a cross-generational workforce is to utilise technology to your advantage, without forgetting the importance of face-to-face interaction.

Using apps like Quinyx can help to empower team members, giving them autonomy over their schedules and the ability to track shifts and work patterns from their phones. For younger staff, using their phones for everything is likely to be second nature, while older colleagues may still need a bit of encouragement to ditch paper-based systems. That said, it’s also worth being aware of age-based stereotypes (see point 4!) – not all Gen-Zs love their phones, just as there are plenty of sexagenarians who are tech whizzes.