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Podcast | Head of L&D, JPMorgan Chase: Turning AI experimentation into business impact

Hendrix Timu, Head of Learning and Development at JPMorgan Chase’s
Hendrix Timu, Head of Learning and Development at JPMorgan Chase’s

In a highly regulated organisation, experimentation must allow employees to test new ideas without exposing sensitive information or creating unnecessary risk.

At JPMorgan Chase, teams use static data, synthetic examples and small pilot groups to explore workflows before anything is scaled. By embedding this approach over several years, the firm had already developed a culture of learning through experimentation when the latest wave of AI tools arrived.

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