Case study | How Häagen-Dazs delivered employee training across 38 countries in record time

Can in-person training be successfully digitised for more than 1,200 employees spread across 38 countries in only four months?

Häagen-Dazs demonstrated that it was possible through a global e-learning strategy - provided by Netex - that sought to create a more positive culture of learning among employees.

The project replaced an impractical, paper-based approach with accessible mobile learning, personalised content and more than 250 microlearning modules. Within the first week, 70% of employees had completed the modules available to them.

Quality and innovation shape the training strategy

General Mills is one of the world’s five largest food companies and the owner of Häagen-Dazs, one of its most recognisable brands. Häagen-Dazs is known for its commitment to high-quality ingredients, having retained the same base recipe since 1960, alongside its continued innovation in developing new flavours.