Diversity | AI in daily life: what works, what doesn't, and what it takes to build for neurodivergent users

Neurodivergent employees are 55% more likely to use AI at work than their neurotypical colleagues. That figure comes from the EY Global Neuroinclusion at Work Study 2025 - the largest study of its kind, with over 2,000 professionals across 22 countries.

Yet the AI tools most people use at work were built for scale, not for cognitive diversity. They assume there is one typical way to read, write, communicate, and organise work. For millions of neurodivergent employees, those assumptions do not reflect how they work best.