'Practical & accessible' | Lloyds targets more than 1,000 new AI roles as it expands agentic AI capability

Lloyds Banking Group has announced it is accelerating its use of AI, investing in new tools, talent and training to embed the technology across the business and support customers service.

Over the next months, the bank will be recruiting for almost 300 agentic AI-related roles, filled both within Lloyds and externally, including Data & AI Scientists, Engineers, Responsible AI specialists and AI Product Managers, as it expands the teams building and deploying agentic AI across the business.

More than 700 employees are already shaping these use cases, with over 1,000 roles planned in 2026 to support the Group’s AI build-out, including the roll-out of customer-facing tools such as the AI financial assistant, now in the hands of over 500,000 Bank of Scotland customers.

Sharon Doherty, Chief People and Places Officer, said: “AI is becoming an increasingly important part of how we support customers and how we work across Lloyds Banking Group.