To build an award-winning culture, leaders cannot attempt to control the narrative and fail to give their employees a voice, Chief People Officer Toria Walters tells the HR Grapevine Podcast.
Leading people strategy at cloud and digital services company ANS, Toria Walters emphasises the importance of co-creating cultural values with employees, rather than resorting to performative PowerPoint slides distributed by leadership.
She tells the podcast about how ANS has created clarity and consistency, and built genuine psychological safety for its workforce, nurturing a truly inclusive environment where staff engagement thrives.
From the power of feedback shared by the company’s ten employee resource groups (ERGs), to encouraging leaders to listen, admit mistakes, and be human, Walters offers a masterclass in how to practically build an outstanding company culture.
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