Clarity & confidence | How employers can address 'fear of becoming obsolete' as AI reshapes the workplace

Employers face a growing challenge as artificial intelligence reshapes how work is done, with new research highlighting a rise in the ‘fear of becoming obsolete’ among employees.

WTW’s 2026 Employee Experience (EX) Global Market Study points to a widening gap between the pace of technological change and employee readiness. While AI adoption is accelerating rapidly, many organisations are not yet equipped to support their workforce through the transition.