'Give people the right tools' | Employees embrace 'shadow AI' use while firms lag on training, report warns

Six in ten UK businesses (60%) say their employees have not completed comprehensive AI training, despite investment in the technology set to rise by 40% over the next two years.

According to research from SAP - The Value of AI in the UK: Growth, People & Data report, produced in partnership with Oxford Economics - while the average UK business is already generating around £2.7 million in returns from AI, many organisations are not equipping employees with the skills, confidence and guidance needed to use the technology responsibly.