'Not hired for years' | At Klarna, AI drives pay rises and replaces departing employees

Klarna says artificial intelligence has allowed it to raise staff salaries by nearly 60% over three years, even as the buy now, pay later firm signals it may shrink its workforce again after already cutting thousands of roles. 

The company’s latest figures show how deeply AI is reshaping its operations, with more work being automated and fewer employees being replaced when they leave.