Monitoring | PwC defends 'traffic light' office attendance system as HR experts react

PwC has introduced a new system to monitor whether its UK workforce is meeting its hybrid working rules, prompting fresh scrutiny of how far employers should go in tracking attendance.

The “traffic light” dashboard, first made available to supervisors in April, uses data from staff pass swipes and laptop Wi-Fi connections to measure whether employees are spending enough time in the office or at client sites.

Under the policy, staff are expected to spend a minimum of three days a week – or 60% of their time – in person. Employees who fall below this threshold are marked amber, while those dropping under 40% are flagged red.

The system, which is accessible to business unit leaders as well as PwC’s chief financial, administrative and people officers, can also be viewed by employees themselves. It draws on attendance data cross-referenced with staff timesheets and PwC’s HR platform.