'Two-tier workforce' | Two-thirds of HR pros say colleagues not already using AI risk falling behind

Two thirds (67%) of HR professionals believe that colleagues who aren’t already using AI risk falling behind, potentially creating a ‘two-tier workforce’ in the process.

This is based on recent survey findings from people performance platform Culture Amp which also show that despite 79% of HR professionals regularly using generative AI to improve their efficiency at work, 77% of those using the technology are self-taught, suggesting a shortfall in formal AI training across organisations.

The global data - gathered from 237 HR professionals between 23rd May 2025 and 4th June 2025 - shows disparity over who currently leads AI strategy within organisations.

For almost a quarter (24%) of respondents, responsibility for driving the technology forward sits with IT / engineering. Elsewhere, it rests with executive leadership (21%); R&D / innovation (6%) or other departments (10%). Only 3% of the HRs questioned have AI within their remit.