De-escalation | Fear of confrontation risks fuelling a rise in grievances, say experts

A widespread fear of confrontation is driving a culture of conflict avoidance in UK businesses, leaving HR at risk of dealing with a rising number of formal grievances. 

A survey by HR and employment law specialists, WorkNest, found that 43% of employers and HR professionals say fear of confrontation or escalation is the single biggest barrier to resolving disputes early.