Financial wellbeing | BBC's £4m payroll error could be disastrous for employee morale

Payroll errors are never ideal, but when they happen on the scale of the BBC’s £4 million overpayment fiasco, they become an organisational crisis. While payroll mistakes may be rare, they are not uncommon, and businesses do have the right to reclaim money that was mistakenly overpaid.

However, that does not lessen the damage these situations cause to employee morale, financial wellbeing, and workplace culture. In this case, the BBC’s handling of the issue makes it a lose-lose scenario for everyone involved.