'Widespread scepticism' | Over half of UK workers don't feel comfortable with HR teams using AI

Amidst rapid uptake of technology in the workplace, over half (54%) of Brits don’t feel comfortable with HR teams using artificial intelligence. This is according to recent research from SurveyMonkey, a global leader in online surveys and forms.

AI is revolutionising work as we know it. In HR, it is already showcasing the potential to streamline professionals’ workloads by cutting down recruitment processes, writing job descriptions, and generating interview questions, to name only a few capabilities.

Yet despite how the technology is already transforming the workplace, the new research shows that a lack of human training and relevant policies in AI could be a long-term issue.

According to the data, almost half of UK workers (41%) say their company has no AI policy in place and the majority (70%) of people have not received any training on AI — less than half (49%) of those aged 18-34, and less than a third (29%) of those aged 35-64 have received formal or informal AI-training. What’s more, a mere 4% of those aged 65 or over have been trained to use AI, even including informal training like watching videos.