Ping Pong | London food chain's nonsense 'brand charge' is 'slap in the face' to staff

London is a city well known around the globe for its outstanding culture of diverse food. However, it’s always essential to note that behind these incredible dishes are workers, putting their all into making London’s dining scene what it is.

And, it’s essential that these businesses understand the duty of care they have over their workers.

The recent decision by Ping Pong, a renowned dim sum chain, to replace its service charge with a questionable "brand fee" is not just a business strategy—it's a direct threat to the financial and mental wellbeing of its hardworking staff.

This move, just three months before new legislation mandating that all tips be given to employees, reeks of corporate manoeuvring aimed at circumventing fair compensation practices.