'Billy Bonkers' | 3 HR lessons from the shambolic Wonka experience furore

You’ve likely seen the recent debacle surrounding the ‘Willy's Chocolate Experience’ in Glasgow.

The event, which was billed as a magical family day out, but quickly devolved into a shambles of poor planning, has inspired major news headlines, been immortalised in meme form and even been parodied on Saturday Night Live.