The discourse around employee experience, especially coming into the new year, has been relentless. Employee experience or ‘EX’ has been viewed as a code that employers must learn to crack, or risk being left behind.
Retention and engagement levels are low for many businesses and knowing how to understand employees is becoming complicated as the EX space becomes saturated with ideas. But really, all leaders need to do is remember that employee experience is simply satisfying the basic primitive needs of their employees.
This might sound outlandish or ‘woo woo’...but hear me out. When we speak about employee experience, we often highlight the themes of fostering a healthy work environment, recognising desires for career development, acknowledging contributions and achievements, and prioritising health and wellbeing.
Undoubtedly, having these themes at the top of your agenda will bolster your company’s EX, and they all relate to satisfying an employee’s human needs to be seen, heard, appreciated, and looked after. Therefore, when thinking about employee experience, you only need to ask yourself whether your offering and people management is allowing these elements to be met.
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