Benefits boost | Marks & Spencer announces biggest ever investment in pay & family leave policies

Marks & Spencer has announced a record £89m investment in its retail pay offer, and a further £5million annual investment to enhance its maternity, paternity, and adoption policies.

From 1 April, the rate of pay for UK Customer Assistants (approximately 40,000 colleagues) will increase from £10.90 to £12.00 per hour, representing a 10.1% increase on last year and a 26.3% increase since March 2022. For a full-time colleague, that’s an increase of around £180 per month compared to today’s current rate.

For Customer Assistants working in London, the hourly rate will increase from £12.05 to £13.15, representing a 9.1% increase on last year.

For UK Team Support Managers, the hourly rate will increase from £12.20 to £13.05, while for those in London, it will increase from £13.35 to £14.20.