Post Office Scandal | Listening to staff is imperative, whatever your level of leadership

Back in the 90s, a scandal rocked the world of many sub postmasters, people who ran post offices within shops or other businesses on behalf of the post office. The scandal covers the years between 1999 and 2015 - so why's it suddenly hit the headlines so hard?

Well, the story, which has actually been in the news for many years, has now come to the public's attention in a huge way, thanks to an ITV drama, Mr Bates vs The Post Office.