'Putting people first' | HR leaders confident AI will augment jobs, not take them

A considerably low number of HR leaders are concerned about the impact of AI on job security, with most confident that the emerging tech will enhance jobs rather than take them.

These were the findings of Workday, a leader in enterprise cloud applications for finance and human resources, which has published a Global CHRO AI Indicator Report. It reveals AI trends, rates of adoption, sentiment, and the challenges, as well as opportunities, for HR professionals.

Many HR leaders think AI offers a solution to admin frustrations in the profession, with 40% agreeing that AI will enable their teams to deliver more strategic value – rising to 54% for AI Pioneers. In particular, over a third (35%) of HR leaders believe an immediate benefit of AI will be support in performance management tasks. Increased revenue and profits are also an expected benefit of AI according to almost 3 in 10 (29%) respondents.

Daniel Pell, vice president and country manager, UKI, Workday, comments: “It’s a good sign that many HR leaders are hopeful about the power of AI to navigate today’s climate, from tackling talent shortages to boosting employee engagement. By automating and simplifying manual processes which impact employee experience, AI can reduce the amount of time HR professionals spend on administrative tasks and thus boost the time spent on high-value tasks only a human can do. For instance, Workday AI users can create job descriptions in a matter of minutes rather than hours – freeing up considerable time for hiring managers and recruiters to search for quality candidates.”