Viral TikTok | Candidate seen using AI during job interview - and new research shows they're not alone

Candidate seen using AI during job interview - and new research shows they're not alone

Discussions around AI in the hiring process have been raging all year. With many candidates using generative AI platforms like ChatGPT to help them craft cover letters and polish up their CVs, it’s no surprise that firms have concerns about whether these systems might be helping jobseekers embellish their way into a new role.

So much so that, earlier this year, the challenger bank Monzo issued a warning against using ChatGPT when applying for jobs with the firm, amid concerns that the AI platform will give some candidates an unfair advantage.

Monzo added a disclaimer to its job advertisements, stating: “You should submit your own application without help from other sources e.g Others/ChatGPT any applications whereby external support has been provided will be disqualified.”

But on the wider hiring scene, warnings such as Monzo’s seem to be falling on deaf ears. And one job hopeful has taken things to a whole new level - by using a generative AI app to help answer questions DURING a job interview.

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A video posted to TikTok shows the woman, who has not been named, on a video call with several interviewers. 

Her smartphone is propped up by the side of her laptop, out of sight of the interviews, and an app called AI Apply can be seen on her screen. 

“Caught my housemate cheating during a job interview!” says the caption on the video, which was posted by TikTok user Aidan Cramer. 

In the clip, the woman is asked by an interviewer to describe a situation where she faced a challenge at work, and how she solved it. 

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The question is transcribed to the interviewee’s phone screen in real-time, and the app generates a quick response for her, which she then reads aloud as if it was her own response.

She begins: “At my previous job, we encountered a sudden drop in website traffic.”

She goes on: “I took the initiative to diagnose the issue, gathering a cross-functional team of developers…” At this point, the video ends. 

There are a few elements of the video that are worth pointing out - the first one being that the woman’s response sounds - ironically - very scripted. 

Furthermore, the interviewee doesn’t appear to be on Zoom call screen herself, and additionally, another person on the call can clearly be seen talking and gesticulating at the same time as the interviewee. 

All these quirks suggest the video is likely to be an advert for the AI platform itself - which is specifically designed for helping in interviews and job applications. 

However, the issue is a genuine one to consider, nonetheless.

@aidancramer Caught my housemate cheating during a job interview! #JobInterviewTips #AIPower #InterviewHacks #TechMagic #NextGenTools #InterviewSecrets #SpyCamReveal ♬ nintendo wii (mii channel) song - julie on the internet

AI’s growing role in the hiring process

While using AI in an interview itself remains an ethical grey area, its use in the recruitment process as a whole is a growing phenomenon.

In fact, a new research report by Arctic Shores, the task-based psychometric assessment provider, has revealed that 7 in 10 jobseekers plan to use ChatGPT while completing a  job application or assessment in the next 12 months.

Arctic Shores and research agency Opinium surveyed 2,000 students and adults in the first two years of their career to determine attitudes towards the use of Generative AI in the job application process.

With 72% of students and candidates using some form of Generative AI on a regular basis – a number that has increased by 50% in just four months – the implications for employers and talent acquisition leaders are profound.

Employers that don’t embrace Generative AI will likely lose out on attracting candidates, as a third (32%) of students would not want to work for an employer who told them they couldn't use Generative AI in the application process. A significant 30% would think that the employer wasn’t very progressive.

The impact of this rapid adoption of Generative AI by the graduate population goes beyond writing CVs and cover letters. 

With two-thirds of employers using some form of pre-employment testing, Arctic Shores – in partnership with UCL postgraduate student researchers – conducted a comprehensive study on the ability of ChatGPT to complete traditional psychometric assessments commonly used by graduate employers. The research study found that:

  • ChatGPT-4 outperforms 98.8% of human candidates in verbal reasoning tests –– commonly used in aptitude testing.

  • It can also complete Situational Judgement tests to a level that would place it in the top 70 percentile of candidates – the typical cut-off point used to progress candidates through the recruitment process. 

  • Both the free version (ChatGPT-3.5) and the paid-for version (ChatGPT-4) can complete a question-based Personality Assessment and suggest high-matching answers tailored to the specific role, based on a job description.

  • While both free and paid versions of ChatGPT outperform the average candidate, ChatGPT-4 (paid) performs significantly better and more consistently.

  • However, neither version can complete interactive, task-based personality or aptitude assessments.

The rapid adoption of Generative AI by the student and graduate population combined with its proven capabilities –– and the pace at which Generative AI is advancing –– will have a major impact on traditional recruitment processes. 

“Generative AI is not a nice-to-have amongst students and graduates, it’s seen as an essential part of their approach to applying for jobs and their future careers.” said Robert Newry, co-founder and CEO of Arctic Shores. 

“Companies and talent acquisition leaders need to factor in that Generative AI can not only write CVs and cover letters but can also complete various assessments, including question-based aptitude, personality, and situational judgement tests.

“Our research with UCL illustrates just how easily the technology can outperform human candidates in certain tests. It also illustrates that any student could use ChatGPT to do this even without specialist training. Given Generative AI’s rapid adoption, the obvious and logical answer is not simply to deter or detect AIusage, but to refocus hiring strategies to incorporate Chat-GPT-proof assessments if they want to see a candidate’s true ability.”

With students already adopting Generative AI, respondents are using ChatGPT for an average of 1 hour and 14 minutes a week. However, those with a neurodiversity condition typically use ChatGPT for longer than their neurotypical peers, with an average of 12 minutes more a week.

In addition, when breaking down the demographics, black and mixed-heritage students are more likely to use ChatGPT to help with job applications than other ethnic groups (both 23%).

Newry added: “TA leaders need to consider carefully which stages in the selection process they want to encourage Generative AIusage, especially if it is to create a true level playing field for all candidates. In some ways, permitting usage levels the playing field. 

“In others, it gives an unfair advantage to those who can afford to pay a premium for ChatGPT-4. Failing to work through these issues and simply deterring Generative AI use in the application process could set back the progress made by employers in improving social mobility by years.”

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