'A big burden' | Remote workers consider quitting over inadequate tech

New research shows that some remote staff are thinking of quitting their jobs due to the poor quality of the tech and tools provided by their employers.

New research by Applaud has highlighted how UK remote workers are bearing the brunt of multiple, burdensome and unintuitive HR technology tools. Exposing the experience gap between different working models, 77% of remote workers are being asked to use up to five different tools, compared to 69% of office-based employees and hybrid workers. The effects of this over-saturation include decreased job satisfaction and lower employee retention.

On average, employees across all working models are now expected to use around five different HR technologies in their role, so while remote workers are hit harder, all groups are suffering as a result of additional admin burden.- With a quarter of HR budgets decreasing this year, the study suggests that organisations are wasting resources on a multitude of ineffective tools that many workers are choosing not to engage with. Remote workers, in particular, respond poorly to this plethora of ineffective tools; a quarter deciding not to adopt these technologies at all.

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The effects of poor technologies and workflow congestion cause nearly half (48%) of remote workers to feel frustration in their roles. In fact, 25% of remote workers say that poor, burdensome technologies give the impression that the company is not innovative; 9% of remote workers said they had even considered quitting due to these issues. This figure rises to 15% for hybrid workers and 13% for office-based employees.