Transformation | Data reveals HR efficiency bottleneck that only technology can solve

HR has witnessed an unprecedented evolution since the onset of the pandemic. As such, the scope of HR has expanded exponentially, encompassing a broader spectrum of responsibilities and challenges.

A recent Gartner survey of 217 HR leaders, conducted in February 2023, unveiled that 55% of respondents are grappling with an influx of requests covering a wide array of subjects.

Moreover, 80% of HR leaders acknowledged that the challenges they confront today are markedly distinct from those encountered prior to the pandemic.

Piers Hudson, a Senior Director in Gartner's HR practice, noted that while the new world of work has bestowed fresh demands upon HR, it has also introduced impediments to effectiveness.