Neutrality dilemma | How does HR avoid taking sides in the workplace?

The neutrality dilemma is a tough one, balancing responsive employee empathy with maintaining and implementing senior leadership policy.

Can HR side too heavily with one group? In times of trouble what behaviours cross the line when the HR professional has no choice but to take a stand? Christopher Wilkins-Read spoke with Beth Samson, OD and People Lead at Investors in People for her perspective.