T-Mobile | Viral clip alleging worker is intoxicated raises issue of substance misuse support

An employee at a T-Mobile store has been fired after a viral video appeared to show them intoxicated on the job - an incident which has put the spotlight on workplace substance misuses policies.

Video of the encounter, which reportedly took place at one of the telecomms giant’s third-party retail stores in Minnesota, US, shows an encounter between the male manager and a customer, who alleges the man has erased her phone.