One in three candidates have rejected a job offer because of a negative experience during the hiring process, according to new research.
HireVue, the global leader in video interviewing, assessments and Artificial Intelligence (AI) recruiting tools, conducted the study which found uncovered this cause of massive talent loss for businesses desperately trying to hire in the midst of the current skills shortage.
HireVue’s Candidate Experience Report found that of the group who said they've rejected a job offer due to a poor experience, two out of three said their experience was negative specifically due to poor communication.
Other reasons for deciding not to take the role included lack of transparency (41%), a hiring process that was too complicated (40%) or a hiring process that was too lengthy (40%). It's evident that candidates are looking for a smooth hiring experience that takes up as little of their time as possible rather than jumping through complex hoops for potential employers.
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