'Savage as it gets' | Missguided's redundancy process sparks anger - how can HR get it right?

Fashion retailer Missguided has attracted controversy over the way it announced a string of redundancies, following its collapse into administration.

The Manchester-based firm announced it was letting go of 80 staff members, after appointing administrators Teneo as a result of increased supply chain costs, inflation and weakened consumer confidence.

Redundancies will always be unwelcome news for the majority of employees, but in this case, it was not the redundancy announcement itself that sparked anger, but the way in which it was handled.

As reported by The i newspaper, the announcement was made via two separate phone calls – one for staff whose jobs were safe, and another for those who would be laid off.