Virtual Roundtable | Championing a culture of continuous listening at PTSB

On March 30, a group of HR leaders from prominent companies in both the public and private sector gathered for a roundtable, hosted by Medallia, and in an open and frank discussion, shared the challenges they currently face in collecting and actioning effective employee feedback.

The session was co-hosted by Eleanor Telling, Director Professional Services at Medallia, and Karen Hackett, Head of People Experience at Permanent TSB.

Of the numerous valuable insights offered in the session, key takeaways from attendees sought to answer three key areas:

• How employee listening has evolved beyond the annual survey

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