Talent retention | Is THIS the most effective way to get staff feedback?

As the Great Resignation rages on with no sign of abating, employers are casting around for the best ways of engaging with their workers to boost staff retention.

Hybrid working has also made it more difficult for employers to measure performance and engagement; however, new research from HR solutions provider XpertHR has found that two-thirds of employees say that employee engagement surveys are the most effective feedback method, offering the most actionable insight into employee engagement and experience.

The research polled 220 companies, employing more than 460,000 people, and found that 69% of organisations surveyed said that employee engagement surveys give the most actionable insight into employee engagement or experience. Exit interviews came in second, with 65% of those surveyed saying they gave actionable insight into the employee engagement or experience, with monitoring absence levels following at 45%.

Other methods rated less highly by the companies surveyed include monitoring retention rates/labour turnover, feedback from appraisals/performance reviews, and recruitment/onboarding experience surveys.